Frequently Asked Questions

Top Questions

What is Origin Bound?
Origin Bound is a new way to buy graphic novels. Sign up with your mobile number and we'll send you a new graphic novel selection daily via text. Love what we send you? To buy it, just reply YES.
What is Origin Bound?
Origin Bound is a new way to buy graphic novels. Sign up with your mobile number and we'll send you a new graphic novel selection daily via text. Love what we send you? To buy it, just reply YES.
What type of graphic novels do you sell?
Everything we sell is brand new. We've got a large variety of new releases and reissued classics priced at $14.99 and up.
What type of graphic novels do you sell?
Everything we sell is brand new. We've got a large variety of new releases and reissued classics priced at $14.99 and up.
How does payment work?
The first time you reply YES, we'll ask you to provide your shipping address and credit card information through Stripe, a secure payment provider used by companies like Fitbit, Kickstarter, Twitter and Lyft.
How does payment work?
The first time you reply YES, we'll ask you to provide your shipping address and credit card information through Stripe, a secure payment provider used by companies like Fitbit, Kickstarter, Twitter and Lyft.
What does replying LIKE and DISLIKE do?
When you reply LIKE or DISLIKE to your picks, we use that information to personalize your selections to better suit your tastes.
What does replying LIKE and DISLIKE do?
When you reply LIKE or DISLIKE to your picks, we use that information to personalize your selections to better suit your tastes.
What other keywords can I use?
START - to join Origin Bound
YES - to order the selection you've received in your most recent message from us
LIKE - to tell us you think this selection is awesome
DISLIKE - to tell us that you don't like the selection
OWN - to let us know that you already have the selection
CANCEL - to cancel an order made within the last hour
PAYMENT - get a link to update your payment and shipping information
HELP - to receive our support email and phone number
STATUS - to get an update on your orders from the last 3 weeks
STOP or UNSUBSCRIBE - to unsubscribe from Origin Bound
What other keywords can I use?
START - to join Origin Bound
YES - to order the selection you've received in your most recent message from us
LIKE - to tell us you think this selection is awesome
DISLIKE - to tell us that you don't like the selection
OWN - to let us know that you already have the selection
CANCEL - to cancel an order made within the last hour
PAYMENT - get a link to update your payment and shipping information
HELP - to receive our support email and phone number
STATUS - to get an update on your orders from the last 3 weeks
STOP or UNSUBSCRIBE - to unsubscribe from Origin Bound
Can I request a specific graphic novel, character, author, or artist?
Tell us what you're interested in so we can bring you more of what you love! We'll use your feedback to help us decide what products to carry in the future.
Can I request a specific graphic novel, character, author, or artist?
Tell us what you're interested in so we can bring you more of what you love! We'll use your feedback to help us decide what products to carry in the future.

More Help

How It Works

How does Origin Bound work?
First, join with your mobile number. We'll then send you a daily text with graphic novels we think you'll love. Reply with LIKE, DISLIKE, or OWN to help us learn your preferences. Want it? Reply YES to buy and we'll send it your way!
Is there a cost to join?
Nope. Joining Origin Bound is free! Text message and data rates may apply depending on your mobile plan and carrier.
Where is Origin Bound available?
Within the United States.
Will you keep my phone number private?
Absolutely. We will only use your phone number to send recommendations, confirm your order, or to let you know about any updates. We will never sell your information to a third-party.
How do I provide feedback?
We're always here, and would love to hear your feedback! Just text us with what you'd like to see in the future.
How do I unsubscribe?
Just reply to your daily text. If you accidentally unsubscribed, reply START to join again.

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Purchasing & Payment

How do I make a purchase?
Just reply YES to your daily text and it's yours. Simple, huh?
How does payment work?
The first time you reply YES, we'll ask you to provide your shipping address and credit card information through Stripe, a secure payment provider used by companies like Fitbit, Kickstarter, Twitter and Lyft. From then on, we'll use that info. We will NEVER ask for payment information in a text message.
How do I update my payment and shipping information?
Just text us the keyword PAYMENT and we'll send you a link to update it.
What if I don't like the graphic novels you're sending me?
We likely don't know enough to send you what you'll love. Reply LIKE or DISLIKE to your picks and we'll use that information to personalize your selections to better suit your tastes. You can also text us the name of the graphic novel/character/author/artists you're interested in.

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Shipping

How much does shipping cost?
We try to keep shipping as affordable as possible. It will always be listed with the offer.
Do you provide tracking numbers?
Of course. When your order ships, we'll text you with a link to track your order.
I never received a tracking number. What do I do?
Text us the keyword STATUS and we'll send you an update on your orders from the last three weeks.
Do you have international shipping?
Unfortunately not. To order from Origin Bound you must have a US mailing address.

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Cancellations & Returns

How do I cancel an order?
If you ordered a graphic novel and realized "Hey, I don't think want this." just reply CANCEL within an hour of your original purchase.
Can I return a graphic novel?
Of course. If something is wrong with the graphic novel, just text us a picture, and we'll get the return process started.

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